Last Updated: January 10, 2026
Privacy Policy
How we protect and use your data
1. INTRODUCTION
Appnigma AI, Inc., a Delaware corporation ("Appnigma," "Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy ("Policy") describes how we collect, use, disclose, and safeguard information when you use our cloud-based Salesforce managed package development platform (the "Service"). This Policy applies to all users of the Service, including visitors to our website.
BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, YOU MUST NOT ACCESS OR USE THE SERVICE.
This Policy should be read in conjunction with our Terms and Conditions, which govern your use of the Service.
2. INFORMATION WE COLLECT
2.1 Information You Provide Directly
(a) Account Information: When you create an account, we collect your name, email address, company name, job title, and contact information.
(b) Payment Information: When you subscribe to our Service, you provide payment details (e.g., credit card information, billing address). Payment transactions are processed by our third-party payment processor (Stripe), and we do not store full credit card numbers on our servers.
(c) Salesforce Credentials: To enable managed package generation, you provide credentials (such as Salesforce org username, password, security tokens, and/or OAuth tokens) for your Salesforce packaging organization. We use these credentials solely to connect to your Salesforce account and generate managed packages at your direction.
(d) Communications: When you contact us for support, provide feedback, or otherwise communicate with us, we collect the content of those communications.
2.2 Information Collected Automatically
(a) Usage Data: We automatically collect information about your interactions with the Service, including features used, managed packages created, actions taken, and timestamps.
(b) Device and Log Information: We collect device identifiers, IP addresses, browser type and version, operating system, referring URLs, access times, and pages viewed.
(c) Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing activities. See Section 5 for more details.
2.3 Information from Third Parties
We may receive information about you from third parties, including Salesforce (regarding your organization's metadata and package installations), payment processors, and analytics providers.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
(a) Service Delivery: To provide, operate, maintain, and improve the Service; to process transactions; to create and manage your account; and to generate managed packages on your behalf.
(b) Salesforce Integration: To connect to your Salesforce organization and perform tasks necessary to generate, deploy, and maintain your managed packages.
(c) Billing and Payments: To process subscription payments, manage billing, track consumption-based usage (including per-install fees), and send invoices.
(d) Communications: To send service-related communications, including account confirmations, technical notices, security alerts, support messages, and administrative updates.
(e) Analytics and Improvements: To analyze usage patterns, diagnose technical issues, and improve the Service's functionality, performance, and user experience.
(f) Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities; to protect the rights and safety of Appnigma, our users, and the public.
(g) Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
(h) Enforcement: To enforce our Terms and Conditions, including investigating potential violations and taking appropriate action.
4. DATA SHARING AND DISCLOSURE
WE DO NOT SELL, RENT, OR LEASE YOUR PERSONAL INFORMATION TO THIRD PARTIES FOR THEIR MARKETING PURPOSES.
We may share your information in the following circumstances:
(a) Service Providers: We share information with third-party vendors who perform services on our behalf, including payment processing (Stripe), cloud hosting, analytics (Google Analytics), email delivery, and customer support. These providers are contractually obligated to use your information only for the purposes we specify and to maintain appropriate security measures.
(b) Salesforce: To provide the Service, we interact with Salesforce's platform using credentials you provide. Information exchanged with Salesforce is subject to Salesforce's privacy policies.
(c) Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to: (i) comply with applicable laws; (ii) enforce our Terms and Conditions; (iii) protect our rights, property, or safety, or that of our users or the public; or (iv) detect, prevent, or address fraud, security, or technical issues.
(d) Business Transfers: If Appnigma is involved in a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
(e) With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.
(f) Aggregated or De-Identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, analytics, or other business purposes.
5. COOKIES AND TRACKING TECHNOLOGIES
5.1 Types of Cookies We Use
(a) Essential Cookies: Required for the operation of the Service, including session management and authentication.
(b) Analytics Cookies: Used to collect information about how you use the Service, which helps us improve functionality and user experience.
(c) Preference Cookies: Used to remember your settings and preferences.
5.2 Third-Party Cookies
(a) Google Analytics: We use Google Analytics to analyze usage of the Service. Google Analytics uses cookies to collect information about your use of the Service, which is transmitted to and stored by Google. You can opt out by installing the Google Analytics opt-out browser add-on.
(b) Stripe: Our payment processor may use cookies for payment processing and fraud prevention.
5.3 Your Cookie Choices
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete existing cookies. However, disabling cookies may impair certain functionality of the Service, including the ability to remain logged in.
5.4 Do Not Track
We do not currently respond to "Do Not Track" (DNT) browser signals. There is no uniform standard for interpreting DNT signals, and our third-party analytics providers may continue to collect information regardless of DNT settings.
6. DATA SECURITY
We implement industry-standard technical and organizational security measures to protect your information, including:
(a) Encryption of sensitive data (including credentials and payment information) in transit using TLS/SSL and at rest using AES-256 or equivalent encryption;
(b) Access controls and authentication mechanisms to restrict access to personal information;
(c) Regular security assessments and monitoring;
(d) Secure infrastructure hosted on reputable cloud service providers.
NOTWITHSTANDING THE FOREGOING, NO METHOD OF TRANSMISSION OVER THE INTERNET OR ELECTRONIC STORAGE IS 100% SECURE. WHILE WE STRIVE TO USE COMMERCIALLY ACCEPTABLE MEANS TO PROTECT YOUR INFORMATION, WE CANNOT GUARANTEE ABSOLUTE SECURITY. YOU TRANSMIT INFORMATION TO US AT YOUR OWN RISK.
In the event of a data breach affecting your personal information, we will notify you and applicable authorities as required by law.
7. DATA RETENTION
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
(a) Account Information: Retained for the duration of your account and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements.
(b) Salesforce Credentials: Deleted upon account termination, disconnection of your Salesforce integration, or upon your request. You may also revoke access directly from your Salesforce account.
(c) Payment Records: Retained as required for financial reporting, tax compliance, and accounting purposes.
(d) Usage Data: Retained for analytics and service improvement purposes, typically for a shorter period unless required for security or legal purposes.
(e) Backup Data: Some data may persist in backup systems for a limited period until those backups are overwritten or deleted in the ordinary course of business.
8. YOUR RIGHTS AND CHOICES
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
(a) Access: You may request access to the personal information we hold about you.
(b) Correction: You may request correction of inaccurate or incomplete personal information.
(c) Deletion: You may request deletion of your personal information, subject to certain exceptions (such as data we are required to retain for legal or compliance purposes).
(d) Withdrawal of Consent: Where processing is based on consent, you may withdraw consent at any time.
(e) Opt-Out of Marketing: You may opt out of marketing communications by clicking the unsubscribe link in our emails or contacting us.
(f) Data Portability: Where applicable, you may request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond to valid requests within the timeframes required by applicable law.
We will not discriminate against you for exercising any of your privacy rights.
9. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
(a) The right to know what personal information we collect, use, disclose, and sell;
(b) The right to delete personal information (subject to certain exceptions);
(c) The right to correct inaccurate personal information;
(d) The right to opt out of the sale or sharing of personal information.
WE DO NOT SELL YOUR PERSONAL INFORMATION. We do not "share" personal information for cross-context behavioral advertising purposes as defined under California law.
To exercise your California privacy rights, contact us at [email protected].
10. INTERNATIONAL DATA TRANSFERS
Appnigma AI, Inc. is based in the United States, and our Service is primarily intended for users in North America. If you access the Service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
BY USING THE SERVICE, YOU CONSENT TO THE TRANSFER OF YOUR INFORMATION TO THE UNITED STATES AND THE PROCESSING OF YOUR INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.
We take appropriate measures to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
11. THIRD-PARTY SERVICES
The Service may contain links to third-party websites or integrate with third-party services (including Salesforce). This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.
We are not responsible for the privacy practices or content of third-party websites or services.
12. CHILDREN'S PRIVACY
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, you are not permitted to use the Service or provide any personal information to us.
If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information. If you believe we may have collected information from a child under 18, please contact us immediately at [email protected].
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this Policy and post the revised Policy on our website.
For material changes, we will provide notice through the Service or by email. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically.
14. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APPNIGMA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN; (C) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE; OR (D) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD PARTY.
15. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Appnigma AI, Inc.
Email: [email protected]
General Inquiries: [email protected]
We will endeavor to respond to your inquiry within a reasonable timeframe.