The Salesforce Partner Community (partners.salesforce.com) is the gated portal for the AppExchange Partner Program — where you join as an ISV, get your Partner Business Org, reach the Partner Console, and log support cases. It's separate from the public AppExchange marketplace where customers buy.
Think of it as two different places: the Community is where partners work; the marketplace is where customers shop. New ISVs confuse the two constantly.
What ISVs actually use it for
The Partner Community is the front door to everything you need to build and sell on the AppExchange:
- Onboarding — join the AppExchange Partner Program and get your Partner Business Org provisioned.
- Education — Trailhead paths, certification prep, and the build/sell/market documentation.
- Support — log Partner Support cases (including the case to request a Partner Business Org), join weekly office hours, and use partner Chatter groups.
- Tooling access — it's the gateway to your Partner Business Org, the AppExchange Partner Console (listings and security review), and your program benefits.
| Category | What you get |
|---|---|
| Onboarding | Join flow, Partner Business Org provisioning, program agreements |
| Education | Trailhead, certification prep, build/sell/market docs |
| Tools & benefits | Partner Console access, Partner Business Org, program benefits |
| Support | Support cases, weekly office hours, partner Chatter groups |
| Go-to-market | Listing tools, security review, marketing resources |
How it fits with the PBO and the Partner Console
The Community is the program and portal; the work happens in other places it connects you to. The chain looks like this:
- Join the Partner Community → your Partner Business Org (PBO) is provisioned.
- Connect the PBO to the AppExchange Partner Console.
- Enable Dev Hub and 2GP packaging in the PBO, then package, list, and manage licenses.
So the Partner Community is where you enroll and get support; the PBO is the org you operate in; the Partner Console is where you build and publish the listing.
A note on naming in 2026
In April 2026 Salesforce unified the AppExchange, Slack Marketplace, and Agentforce ecosystem into a single marketplace called AgentExchange. The partner portal itself is still branded the Salesforce Partner Community, and the program is still commonly called the AppExchange Partner Program. If you see "AgentExchange Partner Program" in newer material, treat it as the same program under the marketplace's new name.
Frequently Asked Questions
What is the Salesforce Partner Community and where do I access it?
It's the gated portal for the AppExchange Partner Program at partners.salesforce.com, where ISVs join, get their Partner Business Org, access tools, and get support.
Is the Partner Community the same as the AppExchange marketplace?
No. The Partner Community is a gated portal where partners work. The AppExchange (now part of AgentExchange) is the public marketplace where customers find and install apps.
How do I join the AppExchange Partner Program?
Sign up through partners.salesforce.com to become a Salesforce Partner and create a Partner Community username. Joining the program is free; costs come later (revenue share, and the security review fee for paid apps).
What's the difference between the Partner Community and the Partner Console?
The Partner Community is the portal and program. The Partner Console is the tool inside it where you build listings and submit for security review.
What support can I get through the Partner Community?
Partner Support cases, weekly office hours with Salesforce experts, and partner Chatter groups for technical enablement.
Do I need a separate username for the Partner Community?
Yes. You create a Partner Community username when you join, and your Partner Business Org is provisioned to it.
How does the Partner Community relate to my Partner Business Org?
Joining the Community provisions your Partner Business Org — the internal-use org where Dev Hub, Environment Hub, and the License Management App live.
Was the Partner Community renamed with AgentExchange in 2026?
The marketplace unified under AgentExchange in April 2026, but the portal is still branded the Salesforce Partner Community. Treat any "AgentExchange Partner Program" reference as the same program.
Key Takeaway
Related Articles
- Salesforce Partner Business Org: the complete guide
- What is the AppExchange Partner Console
- Salesforce ISV Partner Program explained
