
Introduction
Creating reports in Salesforce is one of the most powerful ways to turn your CRM data into insights. Whether you’re tracking sales performance, pipeline status, service metrics, or custom KPIs, Salesforce Reports help teams make smarter decisions on the fly.
But if you’re new to Salesforce—or even if you’ve used it for years—the reporting interface can feel overwhelming.
So, how do you create a report in Salesforce quickly and correctly?
Let’s break it down step-by-step.
Why Salesforce Reports Matter
Salesforce reports help your team:
Visualize key business metrics
Track performance in real time
Identify bottlenecks in sales, service, or operations
Build dashboards for leadership
Automate recurring data insights
In short, Salesforce reporting turns raw CRM data into actionable decisions.
Where Reports Appear Inside Salesforce
Reports can be used across different parts of the platform:
Dashboards
Lightning Home Page components
Record page components
Salesforce Mobile App
Embedded in Experience Cloud
Custom LWCs or Visualforce pages
Ways to Create a Report in Salesforce
Using the Salesforce Report Builder
The standard drag-and-drop interface for building and customizing reports.
Using Report Types
Determines which objects and fields are available in your report.
Using Existing Report Templates
Clone and modify prebuilt reports for speed and consistency.
Using Lightning Experience
Offers modern controls, inline filtering, and real-time previews.
Creating a Salesforce Report Step-by-Step
Step 1 — Navigate to the Report Tab
Go to App Launcher → Reports → New Report.
Step 2 — Select a Report Type
Choose the object(s) your report is based on—e.g., Accounts, Opportunities, Leads.
Step 3 — Add the Filters
Apply filters to narrow down your data:
Show Me
Date Range
Field-specific filters
Step 4 — Add and Arrange Columns
Drag-and-drop fields to customize your report layout.
Step 5 — Group Rows or Columns
Grouping helps you create summary and matrix reports for deeper insights.
Step 6 — Add a Chart
Add visual elements to make the report dashboard-ready.
Step 7 — Summarize Key Fields
Use SUM, COUNT, AVG, MIN, and MAX to create meaningful summaries.
Step 8 — Save & Run the Report
Assign a name, description, and folder—then run it to view real-time data.
Types of Reports You Can Create in Salesforce
Tabular Reports
Best for simple lists and exports.
Summary Reports
Grouped data perfect for dashboards.
Matrix Reports
Multi-dimensional analysis using row + column grouping.
Joined Reports
Combine multiple views into one report for advanced analytics.
Using Reports in Salesforce Dashboards
Why Dashboards Are Useful
Dashboards turn reports into visual, actionable insights for teams and leadership.
Mapping Reports to Dashboard Components
Use charts, gauges, metrics, and tables powered by your reports.
Best Practices for Creating Salesforce Reports
Keep filters simple
Use clear naming conventions
Organize reports into folders
Avoid too many columns
Use row-level formulas for calculations
Common Issues and Fixes
Report Not Showing All Data
Check sharing settings, permissions, and the selected report type.
Missing Fields
You may need a different report type.
Chart Not Displaying
Charts require at least one grouping.
Slow Reports
Remove unnecessary filters and fields.
Conclusion
Creating a report in Salesforce becomes straightforward once you understand report types, filters, grouping, and summaries. With the right structure, reports turn CRM data into powerful analytics that drive smart decisions across every department.
FAQs
1. Can I schedule Salesforce reports?
Yes, reports can be automatically emailed daily, weekly, or monthly.
2. Can I use custom objects in reports?
Absolutely—just make sure a custom report type exists.
3. Which report type is best for dashboards?
Summary reports work best.
4. Can I export my Salesforce report?
Yes, you can export in CSV or Excel formats.
5. Why is my report missing data?
Check field-level security, object permissions, and report filters.
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